Responsible Gaming

Gaming Should Be Entertainment

At Yorkshire Shopfitters, we believe that casino gaming should be enjoyed as a form of entertainment only. Gambling should never be seen as a way to earn money, solve financial problems, or escape from difficulties. If you find yourself viewing gambling differently, please seek help immediately.

Age Verification

All players must be 18 years of age or older to gamble in the United Kingdom. It is illegal for anyone under 18 to participate in casino gaming. We take age verification seriously and reserve the right to request proof of age at any time.

If you are under 18, please do not use any casino services. Parents and guardians should monitor their children's online activities.

Warning Signs of Problem Gambling

If you experience any of the following, you may be developing a gambling problem:

• Chasing losses by gambling with more money to recover what you've lost
• Gambling with money intended for essential expenses (bills, rent, food)
• Hiding gambling activity from family, friends, or partners
• Gambling for longer periods or with larger amounts than intended
• Feeling anxious, irritable, or restless when unable to gamble
• Neglecting work, education, or personal relationships due to gambling
• Lying about the extent of your gambling
• Borrowing money or going into debt to fund gambling
• Failed attempts to cut down or stop gambling
• Using gambling to escape problems or negative emotions

If you recognise any of these signs in yourself or someone else, please seek help immediately.

Self-Help Tools

Most reputable online casinos offer tools to help you gamble responsibly:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose during a session or time period
• Session Reminders: Receive notifications about how long you've been playing
• Reality Checks: Automatic pop-up reminders of time spent and money wagered
• Account Pause: Temporarily suspend your account for a period of time (hours, days, or weeks)
• Self-Exclusion: Permanently close your account and be added to multi-operator self-exclusion schemes

Take advantage of these tools if you feel your gambling is becoming problematic.

Get Help – Support Organizations

If you or someone you know is struggling with problem gambling, these organisations provide free, confidential support:

United Kingdom

• GamCare – Free counselling and support service
  www.gamcare.org.uk
  Phone: 0808 8020 133 (free, confidential, 24/7)
• GamStop – National self-exclusion scheme
  www.gamstop.co.uk
  Self-exclude from all UK-licensed online casinos
• Gamblers Anonymous – Peer support meetings
  Phone: 0370 050 8880

International Support

• Australia – Gambling Help Online
  www.gamblinghelponline.org.au
• Canada – Responsible Gambling Council
  www.responsiblegambling.org
• United States – National Council on Problem Gambling
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700
• Germany – Bundeszentrale für gesundheitliche Aufklärung
  www.bzga.de

If You Need Help, Reach Out

Problem gambling is a recognised health condition that can be treated. Seeking help is a sign of strength, not weakness. Whether you're concerned about your own gambling or that of someone else, please contact one of the organisations above.

Remember: You are not alone, and help is available.